Privacy Policy

Your privacy matters. Learn how we protect and handle your data.

Data Protection

We use industry-standard encryption and security measures to protect your information.

Transparency

We're clear about what data we collect and how we use it for our services.

Your Control

You have control over your data and can request access, updates, or deletion.

1. Information We Collect

When you create an account or subscribe to our services, we collect:

  • Name and email address
  • Payment information (processed securely by third-party providers)
  • Communication history with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our trading tools and services
  • Process payments and manage your subscription
  • Send important service updates and notifications
  • Provide customer support and technical assistance
  • Comply with legal obligations and prevent fraud

Trading Data Privacy

We do not store, access, or analyze your actual trading positions, account balances, or transaction details. Our indicators work locally on your TradingView charts.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business:

  • Payment processors for billing and subscription management
  • Email service providers for communication and notifications
  • Cloud hosting providers for secure data storage

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement comprehensive security measures to protect your information:

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Secure payment processing through PCI-compliant providers
  • Regular backups and disaster recovery procedures

While we strive to protect your information using industry-standard practices, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you and receive it in a structured, machine-readable format.

Correction and Updates

You can update your account information at any time through your account settings or by contacting our support team.

Deletion

You can request deletion of your personal information. We will delete your data within 30 days, except where we're required to retain it for legal or regulatory purposes.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic functionality, including authentication and security features.

Analytics Cookies

Help us understand how users interact with our service to improve performance and user experience.

Preference Cookies

Remember your settings and preferences for a personalized experience.

You can control cookie settings through your browser, but disabling certain cookies may affect the functionality of our service.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active and for 3 years after closure
  • Payment records: Retained for 7 years for tax and regulatory compliance
  • Support communications: Retained for 2 years for quality assurance

8. International Data Transfers

Our services may involve transferring your information to countries outside your residence. We ensure appropriate safeguards are in place:

  • Data processing agreements with service providers
  • Compliance with applicable data protection laws
  • Use of secure, encrypted transmission methods
  • Regular audits of international partners

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by:

  • Sending an email notification to your registered email address
  • Posting a notice on our website
  • Publishing the revised policy on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email:
  • TradingView:@QuantAlgo
  • Response Time:We typically respond within 24-48 hours

This Privacy Policy is effective as of the date listed above and applies to all information collected by QuantAlgo.